Welcome to Ethereal Expansions Marketing LLC ("Ethereal Expansions Marketing," "Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, products, services, software, and related content.
By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree, you should discontinue use of our website and services.
1. Eligibility
You must be at least eighteen (18) years old and capable of entering into legally binding agreements to use our website or purchase our services.
By using our website, you represent and warrant that you meet these requirements.
2. Acceptance of These Terms
By visiting our website, submitting a contact form, requesting a demo, purchasing a subscription, or otherwise interacting with Ethereal Expansions Marketing LLC, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
These Terms apply to all visitors, prospective customers, clients, and users of our website.
3. Our Services
Ethereal Expansions Marketing LLC provides business automation and marketing services, including but not limited to:
AI Receptionist solutions
Review Automation systems
CRM implementation and automation
Lead capture and lead management
Appointment booking automation
Sales and marketing automation
Website and landing page solutions
Business communication automation
Other related digital marketing and automation services
The availability, pricing, and features of our services may change at any time without prior notice.
4. Website Use
You agree to use our website only for lawful purposes.
You agree not to:
Violate any applicable law or regulation.
Attempt to gain unauthorized access to our systems.
Interfere with the operation or security of the website.
Upload malicious software or code.
Attempt to copy or reverse engineer any proprietary software or automation.
Use our website to distribute spam or fraudulent content.
Misrepresent your identity or business.
Any misuse of our website may result in suspension of access and possible legal action.
5. Subscription Services
Many of our services are provided on a recurring monthly subscription basis.
Your subscription begins once your initial payment has been successfully processed.
Subscriptions automatically renew each billing cycle unless cancelled by either party.
There are no long-term contracts required for our subscription services unless separately agreed to in writing.
We reserve the right to modify, suspend, or discontinue any service offering at our discretion.
6. Billing & Payments
By purchasing a subscription, you authorize Ethereal Expansions Marketing LLC to charge your selected payment method for all recurring subscription fees until your subscription is cancelled.
Payments are due according to the billing schedule selected during signup.
If a payment cannot be processed, we may:
Retry the payment.
Suspend access to services.
Restrict certain features.
Terminate services after reasonable notice.
You are responsible for maintaining current and accurate billing information.
Failure to keep your payment information current may result in interruption of service.
7. Pricing
All prices are listed in U.S. Dollars unless otherwise stated.
We reserve the right to modify pricing for future purchases or new subscriptions.
If pricing changes affect an existing subscription, we will provide reasonable notice before the updated pricing becomes effective.
Taxes, governmental fees, or similar charges may be added where required by applicable law.
8. Cancellation
You may cancel your monthly subscription at any time.
Cancellation requests must be submitted through the method designated by Ethereal Expansions Marketing LLC.
Your subscription will remain active through the end of your current paid billing period unless otherwise stated.
Cancelling your subscription prevents future recurring charges but does not automatically entitle you to a refund for previous payments.
9. Refund Policy
Unless otherwise required by law or expressly agreed to in writing, all payments made to Ethereal Expansions Marketing LLC are non-refundable.
Because our services involve immediate setup, software licensing, automation configuration, labor, and ongoing platform access, refunds are generally not available once payment has been processed.
Any exceptions are made solely at our discretion.
10. Client Responsibilities
To ensure successful delivery of our services, you agree to:
Provide accurate information.
Maintain access to any required third-party accounts.
Respond to reasonable requests for information.
Maintain lawful use of our services.
Obtain any necessary permissions from your own customers before communicating with them.
You remain solely responsible for the content you submit, distribute, or communicate through our services.
11. Intellectual Property
All content on this website, including but not limited to:
Text
Graphics
Logos
Branding
Images
Software
Website design
Workflows
AI configurations
Documentation
Marketing materials
is owned by or licensed to Ethereal Expansions Marketing LLC and is protected under applicable intellectual property laws.
Except as expressly permitted in writing, you may not reproduce, distribute, modify, sell, or create derivative works from our content or services.
12. Acceptable Use
You agree to use our website and services in compliance with all applicable laws, regulations, and these Terms & Conditions.
You agree not to:
Use our services for any unlawful, fraudulent, deceptive, or abusive purpose.
Transmit malware, viruses, ransomware, or other malicious code.
Attempt to gain unauthorized access to our systems, software, or customer accounts.
Interfere with or disrupt the operation of our services.
Use our services to send spam, unsolicited communications, or messages that violate applicable telecommunications or marketing laws.
Misrepresent your identity, business, or authority to act on behalf of another person or organization.
Infringe upon the intellectual property rights of Ethereal Expansions Marketing LLC or any third party.
Violation of this section may result in immediate suspension or termination of your access to our services.
13. Third-Party Services
Our services may integrate with or rely upon third-party platforms, software, or service providers, including but not limited to:
GoHighLevel / LeadConnector
Stripe
Twilio
Google Workspace
Cloudflare
Calendar and scheduling platforms
Email service providers
Other third-party integrations
These third-party services operate independently from Ethereal Expansions Marketing LLC.
We are not responsible for the availability, performance, security, policies, or actions of any third-party provider.
Your use of those services may also be governed by their respective terms and privacy policies.
14. AI-Powered Services
Certain services provided by Ethereal Expansions Marketing LLC utilize artificial intelligence, automation, machine learning, or similar technologies.
These services may include:
AI Receptionists
Automated appointment scheduling
Lead qualification
Automated customer communication
Call routing
Business workflow automation
AI-generated responses
While we strive to configure these systems accurately and effectively, artificial intelligence is an evolving technology and may occasionally produce inaccurate, incomplete, delayed, or unexpected results.
Clients remain responsible for reviewing, supervising, and making final business decisions based on information generated through AI-powered systems.
Ethereal Expansions Marketing LLC does not guarantee that AI-generated outputs will always be accurate, complete, error-free, or suitable for every situation.
15. Review Automation Services
Our Review Automation services are designed to assist businesses in requesting customer feedback and online reviews.
Clients acknowledge and agree that:
We do not guarantee that customers will leave reviews.
We do not guarantee positive reviews.
We do not manipulate, fabricate, purchase, or post fraudulent reviews.
We do not guarantee improvements in online reputation, ratings, search rankings, or revenue.
Clients are responsible for ensuring their use of review requests complies with applicable laws and the policies of review platforms such as Google and other third-party websites.
16. Marketing Results Disclaimer
Our marketing, automation, AI, CRM, and related services are intended to help improve operational efficiency and customer engagement.
However, we make no guarantee regarding:
Revenue
Sales
Profitability
Lead volume
Conversion rates
Search engine rankings
Customer acquisition
Business growth
Return on investment (ROI)
Business success depends upon numerous factors beyond our control, including your industry, pricing, competition, customer service, market conditions, advertising budget, and operational decisions.
Any examples, testimonials, or case studies presented on our website are illustrative only and should not be interpreted as guarantees of future performance.
17. Intellectual Property Rights
All intellectual property associated with Ethereal Expansions Marketing LLC remains our exclusive property unless otherwise agreed in writing.
This includes, but is not limited to:
Website content
Branding
Logos
Graphics
Workflows
Automation systems
AI prompts
Custom configurations
Documentation
Software
Training materials
Marketing materials
Original content
Nothing contained within these Terms grants you ownership of any intellectual property belonging to Ethereal Expansions Marketing LLC.
You are granted a limited, non-exclusive, non-transferable license to use our services solely for their intended business purpose.
18. Disclaimer of Warranties
Our website, software, services, content, and products are provided on an "AS IS" and "AS AVAILABLE" basis.
To the fullest extent permitted by applicable law, Ethereal Expansions Marketing LLC disclaims all warranties, whether express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Availability
Accuracy
Reliability
Performance
We do not warrant that:
Our website will always be available.
Services will be uninterrupted.
Services will be error-free.
Software will be free of bugs.
Third-party integrations will always function without interruption.
19. Limitation of Liability
To the fullest extent permitted by law, Ethereal Expansions Marketing LLC, its owners, members, employees, contractors, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to:
Use of our website.
Use of our services.
AI-generated responses.
Service interruptions.
Data loss.
Business interruption.
Lost profits.
Lost revenue.
Lost customers.
Loss of goodwill.
Third-party service failures.
Our total cumulative liability for any claim arising from these Terms or our services shall not exceed the total amount paid by you to Ethereal Expansions Marketing LLC during the three (3) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow certain liability limitations. In those jurisdictions, liability shall be limited to the maximum extent permitted by law.
20. Indemnification
You agree to defend, indemnify, and hold harmless Ethereal Expansions Marketing LLC, its owners, members, employees, contractors, affiliates, successors, and service providers from and against any claims, damages, liabilities, losses, judgments, costs, expenses, and reasonable attorneys' fees arising from or related to:
Your use of our website or services.
Your violation of these Terms.
Your violation of applicable law.
Content you provide or distribute through our services.
Your misuse of AI-generated content or automation systems.
Your infringement of another person's rights.
This obligation survives the termination of these Terms.
21. Termination
Ethereal Expansions Marketing LLC reserves the right to suspend or terminate your access to our website or services, with or without prior notice, if we reasonably believe that you have:
Violated these Terms & Conditions.
Violated applicable laws or regulations.
Failed to make required payments.
Used our services in a fraudulent, abusive, or unlawful manner.
Interfered with the operation or security of our website or services.
Engaged in conduct that may harm Ethereal Expansions Marketing LLC, our clients, or other users.
Termination of services does not relieve you of any payment obligations incurred prior to termination.
Sections relating to payment obligations, intellectual property, limitation of liability, indemnification, dispute resolution, and any provisions intended to survive termination shall remain in effect after termination.
22. Force Majeure
Ethereal Expansions Marketing LLC shall not be liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control.
These circumstances may include, but are not limited to:
Natural disasters
Hurricanes
Floods
Fires
Acts of God
War
Terrorism
Government actions
Labor disputes
Internet outages
Utility failures
Cyberattacks
Failures of third-party service providers
Widespread technology disruptions
Performance shall resume as soon as reasonably practicable after the event has concluded.
23. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
You agree that any legal action arising out of or relating to these Terms or your use of our website or services shall be brought exclusively in the state or federal courts located within the State of Florida, and you consent to the personal jurisdiction of those courts.
24. Dispute Resolution
Before initiating legal proceedings, both parties agree to make a good-faith effort to resolve any dispute through informal negotiations.
If a dispute cannot be resolved informally within thirty (30) days, either party may pursue any remedies available under applicable law.
Nothing in these Terms prevents either party from seeking emergency injunctive or equitable relief when necessary to protect its legal rights.
25. Severability
If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permitted by law.
The remaining provisions shall remain in full force and effect.
26. Waiver
Failure by Ethereal Expansions Marketing LLC to enforce any provision of these Terms shall not constitute a waiver of our right to enforce that provision or any other provision at a later time.
Any waiver must be in writing and signed by an authorized representative of Ethereal Expansions Marketing LLC.
27. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
Ethereal Expansions Marketing LLC may assign or transfer these Terms as part of a merger, acquisition, sale of assets, corporate restructuring, or similar transaction.
28. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any additional policies expressly incorporated by reference, constitute the entire agreement between you and Ethereal Expansions Marketing LLC regarding your use of our website.
If you become a paying client, any separate Service Agreement, Order Form, or Statement of Work you enter into with Ethereal Expansions Marketing LLC will govern the specific services purchased. If there is a conflict between these Terms and a signed Service Agreement, the Service Agreement will control for those purchased services.
29. Electronic Communications
By using our website or communicating with us electronically, you consent to receive communications from Ethereal Expansions Marketing LLC by email, SMS (where you have opted in), telephone, or through our website.
You agree that electronic communications satisfy any legal requirement that such communications be in writing.
30. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our services, legal obligations, or business operations.
When changes are made, we will update the "Effective Date" at the top of this document.
Your continued use of our website after revised Terms become effective constitutes your acceptance of the updated Terms.
31. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.
We will make reasonable efforts to respond to inquiries in a timely manner.
32. Acknowledgment
By accessing or using our website, submitting information through our forms, scheduling a consultation, requesting a demonstration, purchasing services, or otherwise interacting with Ethereal Expansions Marketing LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, you should discontinue use of our website and services.
